PRIVACY POLICY STATEMENT

Starcraft Upholstery Ltd. (“Starcraft”) is committed to providing its web visitors with a site that respects their privacy. By visiting Starcraft.ca (the “Starcraft Site”), you are accepting the terms described in this Privacy Policy Statement.

Binding Agreement

Starcraft has established its Website Terms & Conditions here and this Privacy Policy Statement, both of which govern your use of the Starcraft Site.

THE WEBSITE TERMS & CONDITIONS AND THIS PRIVACY POLICY STATEMENT FORM A LEGALLY BINDING AGREEMENT BETWEEN YOU AND Starcraft CONCERNING YOUR USE OF THE Starcraft SITE. PLEASE REVIEW THESE DOCUMENTS CAREFULLY BEFORE USING THE Starcraft SITE; IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE Starcraft SITE.   ANY ACCESSING OR USE OF THE Starcraft SITE SIGNIFIES YOUR UNCONDITIONAL AGREEMENT TO BE BOUND BY THESE TERMS, INCLUDING AS AMENDED FROM TIME TO TIME.

Starcraft reserves the right to update or modify its Website Terms & Conditions and the Privacy Policy Statement at any time and without prior notice.  This Privacy Policy contains a “Last Edited” date to assist users in noting when the Starcraft Privacy Policy Statement was last amended.  Any amendments made by Starcraft are binding upon users upon being posted to the Starcraft Site.  Your subsequent use of the Starcraft Site shall be deemed to be your acceptance and agreement to follow and be bound by the then-current Website Terms & Conditions and this Privacy Policy Statement.

We encourage you to review this Privacy Policy Statement whenever you use the Starcraft Site.

Privacy

Starcraft takes its obligations to safeguard personal information very seriously. Your trust is important to us and therefore we have created a Privacy Policy Statement that guides our practices concerning the collection, use, retention and disclosure of personal information of our customers, distributors and suppliers.

What is personal information?

Personal information is information about an identifiable individual. This includes information such as a person’s name, address, home phone number, email address, postal/zip code and similar such information. Starcraft may collect non-personal information in the course of using the Starcraft Site.  Non-personal information does not identify you as an individual. For example, Starcraft may ask you for your postal code to assist in planning what areas to distribute a sales flyer. Starcraft also collects certain information from users of the Starcraft Site through electronic cookies; this may include the Internet Protocol (IP) address of your computer and your Internet Service Provider, the date and time you visited the website, and the website pages you read and any content you downloaded from the website.  Starcraft does not link non-personal information to any other personal information collected in the normal course of its business.

Non-personal information is used by the Starcraft website and system administrators to improve the Starcraft Site and to provide you with the best possible service.

Do I have to give Starcraft my personal information?

In order for Starcraft to provide its products and services to you, the provision of certain personal information will be required.  Personal information would need to be provided to order Starcraft products, to facilitate payments and deliveries, and allow for the administration of any customer account, for example.  Starcraft may directly or through a trusted third party under contract to carry out certain services, use any information you provide for administration and operational purposes, including managing emails, initiating product warranties, tracking visitor’s use of site, after-the-sales service follow up and other operational purposes that are essential for Starcraft to provide products and/or services you request from Starcraft.

Your personal information will also be used by Starcraft or on its behalf for secondary marketing purposes, such as providing updates on Starcraft products, after-sales and asking for your feedback through surveys and questionnaires. Sharing your personal information with Starcraft for these secondary purposes is entirely your choice. If, at any time, you do not want your personal information used for these secondary purposes, you may submit an electronic request to be removed from our mailing lists by clicking unsubscribe in the footer of the Starcraft Site.

How does Starcraft safeguard my personal information?

The security of your personal information is very important to us. Starcraft takes commercially reasonable steps in accordance with its obligations under Canadian privacy laws to protect personal information against loss or theft, as well as against unauthorized access, disclosure, copying, use or modification. We offer training to our staff stressing the importance of maintaining the highest standards of ethics and confidentiality. If personal information is forwarded to third parties, it is done with your knowledge or consent or in compliance with our obligations at law.

How does Starcraft receive, store and retain my personal information?

All personal information provided to Starcraft in written form is secured in locked facilities with access limited to those who require it to complete their duties. If you are transmitting information to us electronically, Starcraft has in place electronic safeguards and systems to reasonably protect personal information from unauthorized access, collection, use or disclosure.

How long does Starcraft keep my personal information?

Starcraft keeps your personal information for as long as it is necessary for Starcraft to provide you with Starcraft products and services requested, to allow you to reasonably access such information, and to maintain proper administrative records in line with our then-current business practices and legal requirements, in accordance with applicable laws.  Please note that any personal information that is not accessed within a one (1) year period will be archived within the Starcraft system in accordance with Starcraft’s information retention practices.  Personal information about a customer that is no longer required by Starcraft to fulfill such purposes is shredded and disposed of in a manner that safeguards its confidentiality.

Will the Starcraft Privacy Policy Statement change?

The policy may change over time to accommodate changes in policy, service, technology or legal requirements. Starcraft will add, change, or remove portions of this policy when appropriate. If there are changes or additions to this Privacy Policy Statement, Starcraft will post those changes on the Starcraft.ca website, and the “Last Edited” date on the Policy Statement shall be updated accordingly.  If Starcraft were to change its information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, Starcraft will give you the opportunity to consent or opt out of having your information used or shared in the new manner.

Management of Visitor Information

Except with respect to information automatically collected concerning a user’s online use as indicated in this Policy, Starcraft.ca collects personal information from users on a voluntary basis only. Starcraft shall have the right, but not the obligation, to monitor the content of the site to determine compliance with this Policy Statement, the Website Terms & Conditions and any other operating roles established by Starcraft.

Where can I get more information about the Starcraft Privacy Policy Statement?

Please direct your questions to:

Starcraft Upholstery Ltd.

sales.starcraft@bellnet.ca